We provide sheltering, medical, and behavioral care (along with lots of love) to the animals brought to us by the public and by officers. All animal enforcement concerns are handled by Animal Control Agencies and Animal Welfare Officers. They investigate and prosecute animal abuse, neglect, and abandonment and work with the court system to dictate outcome. If you suspect an animal is being abused or neglected, please contact your local animal control agency. To see a list of local agencies, click here. 

Cats:

We are contracted to take in stray cats from the City of Eugene, City of Veneta and Unincorporated Lane County. We can also offer help for stray cats in other areas within Lane County. If the cat appears healthy the cat should remain where it was found so that it has an opportunity to return to its home on its own, and you may call Greenhill to report the cat as found. If the cat appears unhealthy, pregnant or you have found a kitten or litter of kittens, please contact our Feline Receiving Department at 541-689-1503 x 133 or by email at felinereceiving@green-hill.org.

Appointments are required to bring a stray cat or kittens into the shelter and there may be a waiting period for admission. Feral adult cats cannot be brought in for sheltering. Contact our Feline Receiving Department at 541-689-1503 x 133 or by email at felinereceiving@green-hill.org for questions or to schedule an intake appointment.

Dogs:

We are contracted to take in stray dogs from the City of Eugene and Unincorporated Lane County. Stray dogs from these areas can be brought in during our business hours.

For stray dogs found in other areas of Lane County (City of Springfield, City of Cottage Grove, City of Creswell, City of Veneta), please contact Animal Control for that area prior to bringing a dog in. For a list of local Animal Control agencies, click here.

Small Animals & Specialized Species:

We are able to take in certain stray small animals from the City of Eugene, prior to bringing in a stray small animal, please call our Specialized Species Department at 541-689-1503 x 117 or by email at smallanimals@green-hill.org 

A seized/custody animal is one that has been seized or taken custody by an animal control agency and brought to the shelter. See our list of jurisdictions below that we are contracted with to take seized/custody animals from. 

City of Eugene Animal Services

Lane County Animal Services

City of Springfield

City of Creswell

City of Cottage Grove

City of Veneta

Our Lost & Found page has helpful tips for owners who have lost a pet. Owners can also file an online lost report.  

Found animals must be reported to a contracted agency or Greenhill immediately by the finder. For detailed information on stray hold periods, rehoming, or laws surrounding stray animals please see the links below for the animal regulations and municipal codes for each jurisdiction. Found animals should also be scanned for a microchip at Greenhill or the nearest veterinary clinic.  

Lane County Animal Control Municipal Code

City of Eugene Animal Regulations

City of Springfield Animal Control Municipal Code

Find information about animal licensing laws, sales, and other questions on our Animal Licensing page. 

Call Greenhill at 541-689-1503 for assistance. Greenhill has access to many different resources and microchip databases in order to find information from microchips. We can help! 

We can only update the microchip information in our own database. The owner will need to contact the microchip’s manufacturer to update their information. To find out how to contact a pet’s microchip manufacturer, use this website, AAHA Microchip search. 

The finder will need to contact animal control/local shelters for the county in which they found the animal in for further instructions regarding that animal. For a list of Oregon Animal Control agencies and Shelters, click here. 

The finders should attempt to contact the owner. If the cat appears to be healthy and was found relatively close to owner information, the cat should be put back where it was found so that it has the opportunity to return home on its own. If the cat appears unhealthy or was found more than a mile from the known owner information, please contact our Feline Receiving Department at 541-689-1503 x 133 or by email at felinereceiving@green-hill.org. Please report found cats to Greenhill at 541-689-1503. 

If you suspect an animal has been abandoned by its owner, contact animal control for your jurisdiction. See a list of animal control agencies in Lane County here.  

If you suspect an animal is being neglected or abused, contact animal control for your jurisdiction. See a list of animal control agencies in Lane County here.  

If someone has found a litter of kittens or puppies, please call the shelter at 541-689-1503.

Learn more about what to do if you find a litter of kittens here.