Frequently Asked Questions

Greenhill Humane Society has been caring for animals in Lane County since 1944. We are a private, non-profit organization that relies on charitable donations to care for approximately 4,000 animals each year. We envision a world in which all animals are treated with compassion and respect. If you would like to learn more about our programs & services, read our frequently asked questions below, then feel free to contact us at 541-689-1503 or info@green-hill.org.

Services We Offer

Stray & Lost/Found Animals

We provide sheltering, medical, and behavioral care (along with lots of love) to the animals brought to us by the public and by officers. All animal enforcement concerns are handled by Animal Control Agencies and Animal Welfare Officers. They investigate and prosecute animal abuse, neglect, and abandonment and work with the court system to dictate outcome. If you suspect an animal is being abused or neglected, please contact your local animal control agency. To see a list of local agencies, click here

Owner Surrendered Animals

We encourage owners that are considering surrender to visit our Alternatives to Pet Surrender page to find help and resources. Our surrender process is dedicated to helping families through this difficult decision. Find out about our surrender process on our Surrender a Pet page.

Crisis Care & Emergency Boarding

Greenhill partners with Hope & Safety Alliance and a number of first responders in Lane County to offer crisis care boarding for people’s pets during times of crisis or emergency events. See our Crisis Care Boarding page for more info. 

Community Assistance & Resources

Yes! We have a full online resource library with articles on pet care and other community resources. Check out our Resource Library page. 

Humane Education & Outreach

If you are interested in learning more about the shelter experience and animal care, you can sign up for a shelter tour on our Humane Education and Tours page.  

If you are interested in adopting an animal, please visit us during our business hours and we can assist you with the adoption process. 

Clinic Services

Yes! We have a spay/neuter program for free-roaming community cats. Find out more information on our Spay/Neuter services page.

Animals in our Care

We provide the same level of veterinary care as animals would receive in a general practice veterinary clinic. All animals receive appropriate vaccines, deworming, and flea control on arrival to the shelter per the guidelines established by the ASV Guidelines for Standards of Care in Animal Shelters. Sick or injured animals are examined and treated by a licensed veterinarian, and provided high quality care. 

Adopted Animals

We do offer a number of different adoption discount programs and specials. Please visit our Adoption Discount Programs & Specials Page.